Businesses in a variety of industries face challenges in maximizing the efficiency of their mobile workforces. These challenges may include:
- Delays in finding resources closest to a service need
- Lack of visibility into the activities and locations of mobile workers
- Inefficient routes that do not maximize mobile workers’ time
- Excess fuel use and vehicle wear from indirect routes, speeding, excess idling or unauthorized after-hours use
- Lack of efficient communication with mobile workers
- Missed productivity opportunities because the mobile workforce is cut off from access to office-based computer applications
Field Force Management (FFM) solutions from AT&T encompass far more than fleet tracking and fleet management tools. FFM integrates multiple technologies—including Global Positioning Systems (GPS), wireless carrier systems and Internet communications—into on-demand mobile software applications that strengthen your ability to manage your mobile workforce. These FFM software products—combined with either in-vehicle or hand-held hardware—help you measure and better manage overall mobile workforce performance, reduce operating costs and maximize your ability to deliver high-quality customer service in the field.
Click on the diagram to view detail on How Trimble GeoManager from AT&T Field Force Management Solutions Work.
